Nivo Hub Updates
- You can now send messages between different providers on your Nivo hub. (Learn more: Business to Business Messaging Basic Overview)
- You can now forward messages from conversations with your customers to other providers.(Learn more: Business to Business Message Forwarding)
- In conversations with other providers, you can both create and manage to-do-lists between each other.(Learn more: Business to Business To-do-lists)
- Tag and label relevant messages and documents in any conversation (Learn more: Message Labeling)
- You can now enable email notifications that will send a notification every x minutes/hours if a new message has been received and no agent has logged-in to your Nivo Hub.
- Updated Open Banking know includes a digital signature when downloading a CSV Download to allow clients to prove that the downloaded data came directly from Nivo and has not been edited from the source.
- Updated eSign editor makes it easier to move to any page on your document by typing the page number.